Store your jewelry individually in its original packaging or in a soft pouch to prevent damage. Do not store it in contact with other metal jewelry.
Polish your jewelry with a soft cloth to keep it looking as good as new.
Don't forget to take off your jewelry before washing your hands, swimming, or exercising.
Apply any perfume, hairspray, soap, or lotion BEFORE putting on your jewelry.
Never wear them in contact with other metal jewelry.
Florence Moorhead jewelry is gold- or palladium-plated, which means it will last 2 to 3 years with regular wear. If the plating wears off, we offer a re-plating service. Please email us at contact@florencemoorhead.com.
If your item is damaged, we will repair it whenever possible. Please email us at contact@florencemoorhead.com.
Please note that we are not responsible for any issues that arise after you have worn the items without taking proper care of them.

Our jewelry is built to last, and we offer a lifetime warranty against manufacturing defects.
If your piece of jewelry has a structural issue (a faulty clasp, a loose solder joint, or a broken link), we will repair it free of charge.
We also offer a re-gilding service if the jewelry begins to lose its luster.
For any other repairs (damage from impact, tarnishing due to lack of care, exposure to water, etc.), we offer a repair service at a discounted rate. Please contact us with a photo of the jewelry to get a quote.